Ride-hailing services like Uber and Lyft are exacerbating rush-hour traffic jams in Boston, according to new research by the Metropolitan Area Planning Council. The results should be a wake-up call about the need to improve bus and train service and prevent further shifts to car travel.
MAPC surveyed 944 ride-hailing passengers in greater Boston about their travel habits, using questionnaires administered via tablets during ride-hailing trips. More than two out of every five — 42 percent — said they would have taken transit if the ride-hailing service were not available. Another 12 percent said they would have walked or biked.
Combining those results with time-of-day data, MAPC estimates that 15 percent of ride-hailing trips are substituting for more spatially efficient modes of travel during the morning or evening peak (defined as 6-10 a.m. and 3-7 p.m.).
In addition, most of the trips either began or terminated in the center of the…
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