Taking Care of the Bill-Accountability


Gnandt Girl

This week at work a customer came in looking to pick up a order that his boss had made over the phone. Upon searching for the order, me and my co-workers discovered that it was not in our system. This was peculiar, as it was the first time this had ever happened in my time working for my employer. Immediately my mind went to giving him the benefit of the doubt. “What if his boss forgot to call in?” “Maybe the order was done under a different account name?” In the middle of trying to find a solution for this man, he decided to call his boss. Loudly and for the whole company to hear he says, “These idiots don’t know how to do their job and can’t figure anything out.”

Over the phone, the boss describes to this man the person whom he believes helped him place the order. The customer…

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