The benefits of automating orders, invoices, and ASNs between your company and its customers are well known. Integrated documents are faster, less prone to error, and improve workflow among your people and systems. At this point, it would be rare to find a major retailer or manufacturer who isn’t using electronic documents to run their businesses. Not so rare, though, are small and medium sized businesses (SMB) still pushing paper. It’s about time for SMBs to make their move, isn’t it?
A few years back, automating electronic documents for a ‘newbie’ was a long and expensive proposition. You needed to buy equipment and software, plus you had to train an employee (or hire one) to establish and maintain connections. That was just to get up and running. Integrating documents into and out of your existing systems, ERP, WMS, CRM, and so on, was something with which the IT staff had to be involved. Then, once up and running, somebody had to monitor the operation and handle exceptions. You know what? Those days are over. Options abound, mostly due to the growth and proven effectiveness of cloud-based technology.
When you look at it, the return on investment in the ‘old days’ maybe wasn’t there. You may have had a major partner, a hub, try to force the issue, but you’d been successful in leveraging your relationship to postpone your deadlines time after time. However, the clock was ticking and eventually your time will expire.