Now means now in most office settings. But for Millennials, it usually means when you are ready on your own time or done with a project or task. When we track everything in microseconds, there is no now, right? Well, if you run a company, there is always a now. If you need to meet urgently, make sure people under 34 understand you mean right now.
If you say “let’s have a meeting” to a Millennial, they might not get it. Do you mean Skype, or instant message, or even Slack? Maybe it’s a phone call? There’s no way you mean in-person because that’s barely a thing anymore. However, the word “meeting” is important because it means you want to communicate about something. You should define “meeting” as important face-to-face communication one on one or in a group.
You can’t really ask a Millennial to meet in the office. It doesn’t exist. To a Millennial, an office is where you have a laptop and a cup of coffee. It doesn’t means your place of work. Yet, using the word “office” helps in business because there is a place to work. It’s usually the place where you send the checks for your lease and where everyone else goes to work.
Facebook has ruined the word “friend” forever. It doesn’t have the same meaning to Millennials. It’s more of a social media connection and less of a supportive, caring individual. However, in a work context, encouraging real friendships–not the virtual kind–is a good idea. It might mean being clearer about what you mean by a true friend.
Millennials see the word “boss” as outdated. Are you kidding? A boss? They report to a team leader or to no one in particular-they answer to fellow employees or just to the person in charge of their project for that week. That’s not going to work in most businesses, though. Most companies (Zappos excluded) have an org structure. For clear communication, there needs to be a boss who directs employees.
A business process is not a bad thing. It’s an agreement about how to work effectively. Millennials usually balk at the word and view it as a negative. They can’t seem to adjust to the fact that “doing things my way” often goes against the direction of the team. It’s OK to let everyone know that a process is something valuable.
In a startup, a mission is a unifying message that creates value. Millennials view the word as a higher calling that may or may not have anything to do with work. It’s important to define it in the context of business and not let a personal mission interfere.