Metro-North Railroad is still struggling to get morning commuters to the city on time.
Nearly 17 percent of peak morning trains arrived more than six minutes late in May, on-time performance reports show. While officials chalked up last month’s disappointing figures to three major incidents in Connecticut that disrupted service, the numbers for the rest of the year aren’t much better.
“It’s not performing up to expectations,” John Kesich, Metro-North’s senior vice president for operations, said Monday at a Metro-North committee meeting in Manhattan. For the year, the railroad has an 86.6 percent systemwide on-time performance during the morning peak; its goal is 93 percent.
On the flip side, he said that evening rush hour trains exceeded expectations in May, with 95 percent arriving on time.
For the first five months of 2014, 89 percent of trains during morning and evening peak times reached their final destination within 5 minutes and 59 seconds of their scheduled arrival time, the benchmark used to determine on-time performance. That’s four percent below its goal across its system.