Supply Chain Intelligence – Utilizing the Services Hub


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It is a given that to manage our supply chain, we have to have as much visibility as possible. Our SCM Control Tower is hooked up with logistics providers, parts suppliers, customers, manufacturing, procurement…did I forget anybody? Yup. The electronic commerce people who move this data all around for us: the Services Hub.

Yes, we are getting good info from these other sources, but our Services Hub could add value too.

Leveraging the Services Hub for Supply Chain Visibility is just one example of what services vendors are capable of. The approach to better visibility is combining existing IT technology with some more unique tools.They have explained the language of supply chain visibility, measuring the value of visibility, and building a solution with a step-by-step strategy.

Now we could look at all the current definitions of “Supply Chain Visibility” and write a book (gee, what a great idea for my spare time)! Let’s use the following definition for now: Visibility gives you the information you need, when you need it and in the right context to make business decisions. It finds root causes, which now makes it “actionable intelligence”.

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