Ever hear about how people are described as givers or takers? Givers give without strings. Esteem for givers rises over time. Takers expect more than they give. Eventually, times catches up to the takers. The same applies to businesses. The world of EDI is plagued with a taker.
In the book, Give and Take: A revolutionary Approach to Success by Adam Grant, Grant points out that while the Good Guy finishes last has its truth, it also turns out that the Good Guy also finishes first. Takers might show short term wins, but end up middle of the road in the end.
Steve Scala, Senior Vice President of Corporate Development, for GXS recently sent a letter to an unknown number of customers, addressing a communication from SPS Commerce regarding the termination of the GXS-Loren Data interconnect. SPS aparently believes that the problem is real, and is contacting trading partners to create a real solution. In his letter, Scala attempts to assure GXS customers that they will be taken care of, and to disregard SPS.