Why Does Something Simple Like E-Mail Suddenly Become A Pain-In-The-Tail?


We have already dumped on YAHOO and poor Marissa Mayer enough for her misguided attempts to “change” YAHOO. On the bright side, I am so happy to see a cool, smart woman running a major business instead of dry turds like Steve Ballmer.

Yes, we have tried Google’s GMAIL: for one client, and we hate “reading our email backwards”. Forget them. Don’t get trapped on their system.

Now for HOTMAIL. Used to be nice and simple. Yes, they had OUTLOOK too. Lot of big clients had it and we had to use it even it was a real dud. But we were getting paid to put up with a lot of stupid practices by clients anyway.


While Microsoft did warn users that this was the plan, many non-tech-savvy users were bewildered by the change. They couldn’t find their contacts, calendars and old e-mail messages. They weren’t clear as to how and if they should try to merge their e-mail accounts and whether or not they could keep their Hotmail addresses.

The not-so-surprising takeaway here — and this applies to Windows 8.1, too — is most users don’t like change. Especially change that they don’t perceive as improving their computing experience.

So what is the answer? Hard to change mail systems because everybody has your “old” email ingrained. But where I am going is not to one of the “big” ones, but to PerfectInter.Net


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