SCM Control Tower Team Troubles


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You are in the process of staffing your SCM Control Tower. This group will be drawn from different areas of your company (different “silos”) and different skill sets (for example, a “hazmat” expert). Is your SCM Control Tower going to be a team building melting pot or a boiling cauldron of dis-function. You could draw the brightest and most hard working employees in and outside of your company; but if they don’t get along, it could wreck your business.
Jeff Gibson of The Table Group Inc. gave a presentation on 5 team dysfunctions that could spell disaster for any IT department at a recent Gartner Business Intelligence Summit. Substitute “SCM Director” for “CIO” and “supply chain workers” for “IT workers” and these are some really great ideas. Communications can be difficult and must embrace the personal relationship side of the business. If you have an unhealthy organization, it just isn’t going to accomplish the mission. Let’s look at these five dysfunctions and see how they relate to a healthy team culture.

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