Quality pioneer W. Edward Deming is best known for the improvements he made in the post World War 2 Japan, but he also worked with many American companies. In his book: “Out of the Crisis”, Dr. W. Edwards Deming shows 14 steps toward an improved management. It is not easy in the American Culture to establish such changes. Perhaps that barrier is keeping the American Industry from achieving as impressive results as the ones reached by the Japanese. While he wrote primarily for the “four walls” of traditional manufacturing, his 14 points apply to the extended supply chains that now exist.