We see all kinds of supply chain tools available for medium to large businesses, but are small businesses being ignored? Without buying a huge ERPsystem that includes supply chain tools, what is available at realistic prices?
Let’s take a look at QuickBooks because it is the closest thing to a “household word” for small business software as I can think of. For the first time ever, Intuit has added a Customer Relationship Management (CRM) feature to the latest version of its QuickBooks accounting software for SMBs. QuickBooks 2013 features Lead Centre, described by Intuit Canada as a “mini CRM tool” incorporated into the software’s calendar. It helps users track sales leads, import existing leads and add associated tasks. When a lead does become an actual customer, their contact information can be moved into the Customer Center with just one click.