Wholesale Distributors; Do They Use ERP or CRM?


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What kind of systems do distributors use? We used to think that because wholesale distributors did not manufacture anything that they did not use ERP systems. However, many ERP vendors offer modules for distributors. There is a whole separate group of software companies that market warehouse management systems, or WMS.

They are a key part of the supply chain by controlling the movement and storage of materials within a warehouse. They process the logistical  transactions, including shipping, receiving, putaway and picking. A WMS also directs and optimizes stock putaway based on real-time information about the status of bin utilization. This is sometimes referred to as wholesale distribution software. Well, aren’t distributors a candidate for CRM too?

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